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FAQ
Frequently asked questions
Everything you need to know
What types of medical consumables do you supply?
We manufacture and export syringes, needles, IV sets, masks, gloves, dressings, catheters and other disposable medical products.
What is your minimum order quantity (MOQ)?
MOQ depends on the product. Contact us with your requirement and we will confirm the MOQ and a quotation within one business day.
Do you provide OEM and private-label service?
Yes. We support custom packaging, logo printing and private-label production for distributors and brands.
Which certificates do your products hold?
Our products are produced under ISO 13485 and hold CE marking. Other approvals are available - see the Certificates page.
Can I get free samples?
Samples can be arranged for most items. Please send us your request; sample freight is usually paid by the buyer.
How long does production and delivery take?
Standard orders ship in 15-30 days after payment confirmation. Express and urgent orders can be discussed.
Which payment terms do you accept?
We accept T/T, L/C and other common international payment terms.
How do you control product quality?
Every batch passes raw material inspection, in-process checks, sterilization validation and final release testing.
How do I place an order?
Send us an inquiry with your product list and quantities. We will send a quotation and proforma invoice for confirmation.
Are you a factory or trading company?
We are a manufacturer with our own factory, so you get direct factory prices and full control over quality.
What is the payment term?
We accept L/C, T/T, D/P, PayPal, MoneyGram, Western Union and others.
Can you customize the product?
Yes. We support OEM and ODM, including custom packaging, labels, colors and specifications.
What's your capacity?
Our monthly output is tens of millions of pieces. Contact us with your quantity and we will confirm the lead time.
Can I contact Bio-Science Innovations for product support?
Of course. Email us at innovationsbioscience@gmail.com or call +8801775302308 and our team will help you.
Still have questions?
Thank you! Your message has been sent. We will reply soon.
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